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We have worked in this industry in various capacities and for many of the corporate giants over the past few decades. After which we decided the industry needed a change. Having corporate based companies dictate the level of customer service that was able to be given or maintained was not our idea of what customers needed. We decided we were going to improve on what had been done in the industry already and start by “Raising Standards” of what customers should expect. We have taken it back to the basics of great customer service, with a flare of the new age of technology reporting.